Postpartum Follow-up Interview

b'earth angel · 01-08-2007, 11:25 AM

Okay, I searched this out and didn't find any answers to my questions! So what kind of questions do you ask your clients at your follow-up interviews?

I'd like to create a questionaire that I can follow along to keep my answers on.

Jilian · 01-08-2007, 11:30 AM

I give my client the CAPPA review sheet that asks them to rate my services. It's a basic 1-10 scale with a spot for comments at the end. I give them a pre-stamped envelope that is addressed back to me so they can fill it out when they get a moment and send it back to me. I also discuss the birth with mom and ask her how she feels about it. Most moms have questions about the birth and like to talk about the birth. Other than that I ask how she's feeling, how BF is going, and let her know that if she has any questions or issues she is welcome to call me.

I keep it short and sweet unless mom seems to want to talk more. I also send a birth story at a later time if I don't have the birth story completed but the pp meeting. Oh, and I get a picture of the baby (if mom is ok with that) to put up on my "birth board" in my office

tlcdoula · 01-08-2007, 12:50 PM

I keep it very free flowing and don't have set questions I ask other than how they are feeling, how breastfeeding is going, how life in general is going with a new baby - stuff like that. I also talk with them about the birth but I don't have anything scripted. I just go by what they say and let the conversations take off from there.

MothertheMother · 01-08-2007, 04:04 PM

I just let them lead the way. We talk about what they want to talk about...just process the birth and see if there are any referrals they might need

Kim Trower · 01-08-2007, 04:16 PM

I also keep it open and relaxed. I ask about what they thought of the birth, have the processed it or have any questions about what happened/didn't happen. Are there missing pieces I can fill in for them, etc. I ask them about nursing address any problems..I talk about healing process for any wounds..how the day to day is going and I do an emotional assessment for depression and whatever else comes up in the conversation by them or me.